Shipping

Shipping Rates

UK Shipping - FREE on orders over £25

 

Standard Delivery (Orders over £25) - Royal Mail 48hr Signed For - FREE
Standard Delivery (Orders under £25) - Royal Mail 48hr Signed For - £3.90
Priority Delivery - Royal Mail 24hr Signed For - £4.95

Royal Mail 48hr aims to deliver within 2-3 working days after dispatch. 
Royal Mail 24hr aims to deliver within 1-2 working days after dispatch.

Unfortunately in some circumstances, delivery times may be exceeded by Royal Mail. This is completely out of our control and we cannot be held responsible for these delays. Please allow 5 working days before you contact us if you have not received your parcel and we will be happy to help.

 

 

International Shipping

🌎 FREE WORLDWIDE SHIPPING ON ORDERS OVER £75 ✈️

Europe:
International Standard - £6.50
International Tracked & Signed - £10.50

Typically for Europe the delivery aim is 5-7 working days after dispatch (3-5 working days for Tracked & Signed). Please allow 12 working days from dispatch date before contacting us if you haven't received your parcel. We cannot be held responsible for any delays during shipping or customs. 

Everywhere else:
International Standard - £11.20
International Tracked & Signed - £14.70

For everywhere else the delivery aim is 7-10 working days after dispatch (5-7 working days for Tracked & Signed). Please allow 12 working days from dispatch date before contacting us if you haven't received your parcel. We cannot be held responsible for any delays during shipping or customs. 

 

Processing Time:

We aim to dispatch dog accessory orders within 1-2 working days. During peak times, such as Christmas, this may take 3-4 working days. Sweatshirts and backpacks are all made to order so please allow 5-7 days for dispatch. Please be aware, there are currently delays across the Royal Mail network so allow up to 10 working days after the dispatch date for your order to arrive. 

International Shipping – Customers are responsible for any customs and import taxes due on their order. We are not responsible for any delays due to customs.

 

Need help?

If you have any questions, please email us at info@adorablepoochco.com. We will get back to you within 1-2 working days.