GPSR Update on EU & Northern Ireland orders

You may have read recently about GPSR and the changes it brings to how the UK sells products into the EU and Northern Ireland. The General Product Safety Regulations (GPSR) are taking effect on 13th December and this unfortunately means we will have to temporarily suspend delivery services to our EU and Northern Ireland customers.

GPSR is basically replacing older safety regulations and are being put in place to ensure that all sales placed in the EU meet modern safety standards. Safety is paramount and we want to ensure we are fully compliant. However the GPSR means all businesses selling products must have an Authorised Representative based in the EU/NI who acts as a compliance contact and ensures the products meet EU requirements. At the moment, we are working to make sure our company is compliant with the new GPSR regulations.

This isn't something we wanted to do but there is very little information available about how UK businesses can continue operating within the European & Northern Ireland markets at the moment. 

To avoid non-compliance, we have had to temporarily suspend all EU and Northern Ireland services with immediate effect. 

If any orders do manage to come through in the meantime, we're afraid we will have to cancel and refund as we cannot fulfil them with the new GPSR compliance.

We would like to take this opportunity to thank you all for your support and how much we value your continued custom choosing to shop with us.

Once we have navigated our way through the new compliance regulations, we will see our EU and Northern Ireland customers again in the near future. In the meantime, please email us for any updates or queries at: info@adorablepoochco.com